General conditions of Sale

We invite you to read these General Conditions which regulate the purchase of products made on the website

These conditions of sale govern the sale of products marketed by Dupersclub. All contracts for the purchase of products concluded, through the website and according to the procedures indicated therein, between the seller and the Customer, will be governed by these General Conditions. All published prices are inclusive of VAT.


  1. The contract stipulated between Dupersclub and the Customer must be considered concluded with the acceptance, even if only partial, of the order by Dupersclub, which reserves the right, at its sole discretion, to accept the order. Acceptance is considered tacit, unless otherwise communicated in any way to the Customer. By placing an order in the various ways provided, the Customer declares to have read all the information provided during the purchase procedure and to fully accept the general and payment conditions transcribed below.
  2. If the Customer is a final consumer (i.e. a natural person who purchases the goods for purposes not related to his professional activity), once the online purchase procedure has been completed, he will print or save an electronic copy and, in any case, keep these general conditions of sale, in compliance with the provisions of the Consumer Code (Legislative Decree No. 206/2005).
  3. Any right of the Customer to compensation for damages or indemnity is excluded, as well as any contractual or extra-contractual liability for direct or indirect damages to persons and/or things, caused by the non-acceptance, even partial, of an order.


  1. The Customer can only purchase the products present in the Dupersclub electronic catalog at the time the order is forwarded and which can be viewed at the address, as described in the relative information sheets. Dupersclub reserves the right to modify the technical information of the products to adapt them to those provided by the manufacturers, without the need for any notice. It is understood that the image accompanying the description of a product may not be perfectly representative of its characteristics and may differ in colour, size, accessory products present in the figure. All purchase support information is to be understood as simple generic information material, not referable to the real characteristics of each individual product.
  2. Correct receipt of the order is confirmed by Dupersclub by means of an e-mail reply, sent to the e-mail address communicated by the Customer. This confirmation message will contain the date and time of receipt of the order and an 'Order Number', to be used in any further communication with Dupersclub. The message re-proposes all the data entered by the Customer who undertakes to verify its correctness and to promptly communicate any corrections, according to the methods described in this document. The Customer can also check the status of his order by accessing the web area dedicated to him under the heading "Orders".
  3. In the event of non-acceptance of the order, Dupersclub undertakes to promptly notify the Customer.
  4. All prices on the site are to be understood as prices to the public and, therefore, inclusive of VAT. Dupersclub reserves the right to change prices at any time, without notice. In the event that an incorrect and/or clearly derisory price is published, for whatever reason (error in our systems, human error, etc.), the order will be cancelled, even in the case of initial validation.
  5. On the website the availability of the products is visible at the time of the order. Since the simultaneous access of many user-customers and the simultaneous possibility of "online" orders modify the availability of the product, Dupersclub does not guarantee the certainty of assignment of the ordered goods.
  6. On certain products, subject to price promotions, Dupersclub reserves the right to accept orders by reducing the quantities, subject to notification and acceptance by the Customer, failing which the order will be considered cancelled.

Any complaint must be addressed to Dupersclub and in particular to the email:

The conditions contained in this document may be modified by Dupersclub without notice and will be valid from the date of publication on the website.

Dupersclub does not issue any invoice for the shipped material unless expressly requested by the customer. For the issuance of the invoice it is necessary to make an explicit request via email, indicating the billing address including the tax code and/or VAT number. The lack of this information makes it impossible to generate the invoice. No change in the invoice will be possible after it has been issued. The invoice must be requested within 7 working days from the order confirmation.

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